Datenschutz­erklärung

Privacy Policy

1. The Kloe app

Kloe collects no personal data. Everything you log, such as period dates, moods, symptoms and notes, is stored only on your phone. There is no account, no cloud sync, no analytics or tracking tools, and nothing is sent to us or to anyone else. Reports and exports are created on your device and leave it only when you send them yourself through the share sheet.

2. Hosting and visiting this website

This website and the Feedback Corner are provided through Cloudflare (Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA). When you visit, Cloudflare processes technically necessary connection data such as your IP address, the date and time, the page you requested and details about your browser, in order to deliver the website and protect it from attacks. We do not keep access logs ourselves.

Cloudflare processes this data on our behalf under a data processing agreement. Data may be transferred to the USA. Cloudflare is certified under the EU-US Data Privacy Framework; the transfer is based on the European Commission's adequacy decision and, in addition, on standard contractual clauses.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is running the website securely and reliably.

3. No tracking cookies

We use no analytics, marketing or tracking cookies, and we do not embed third-party services such as fonts, maps or videos. The colour theme you choose on this website is stored only in your browser and is never sent to us.

4. Feedback Corner

When you publish a post in the Feedback Corner, we store its type, title and description, your first name if you give one, and the time. Posts are reviewed before they are published and are public afterwards. Please don't include health details or contact information.

So that each person can vote only once per post, we set a technically necessary cookie with a random identifier. Only a derived value that cannot be reversed is stored. To prevent abuse, we limit the number of requests: for this we briefly store an irreversible value derived from your IP address, together with the time of the request, but never the IP address itself. This value is deleted after two hours at the latest.

The legal basis is Art. 6(1)(f) GDPR and, for the technically necessary cookie, Section 25(2) No. 2 TDDDG. Posts are deleted once they are no longer needed or when you ask us to.

5. Launch notification and news

If you sign up on this website, we store your email address, the time you signed up and the wording of your consent. We use the address to tell you when Kloe is available on the App Store and Google Play and, now and then, to send you news about Kloe. The data is stored with Cloudflare (see section 2).

The legal basis is your consent under Art. 6(1)(a) GDPR. You can withdraw it at any time on our remove-me page: enter your address there and it is deleted right away. You can also write to contact@hellokloe.com. We keep the address until you withdraw your consent.

6. Contacting us by email

If you email us, we process your details to handle your request. The legal basis is Art. 6(1)(b) or (f) GDPR. The data is deleted once your request is resolved, unless statutory retention periods apply.

7. Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection. To exercise them, write to contact@hellokloe.com. You also have the right to lodge a complaint with a data protection supervisory authority.

8. Encryption

This website uses TLS encryption for security. You can recognise an encrypted connection by “https://” in your browser's address bar.

Last updated: September 2026

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